A complete, enterprise-grade communication solution

As communication and collaboration become increasingly vital to the way work gets done, customers are turning to Skype for Business in Office 365 for all of their conferencing and calling needs.

With Skype for Business, companies can replace their legacy meeting and phone systems, and enable their employees to join meetings, as well as to make, receive and manage calls right within Office 365—all on any device. Skype for Business Cloud PBX also provides central management within the Office 365 admin console, making it seamless for IT admins to manage communications alongside email, content and collaboration.

Skype Operations Framework

For successful implementation and maximum adoption of Cloud PBX with Office 365 Cerium employs the Microsoft Skype Operations Framework (SOF).  SOF is Microsoft’s comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business.  SOF covers the entire customer lifecycle, including planning, delivery, adoption, operations and migrations.  The 3 stages of SOF that ensure a successful Skype for Business deployment are Plan, Deliver, and Operate.

Cloud PBX On Your Terms

Is cloud voice right for your business today? If not, how do you take advantage of Microsoft’s universal communications offerings today without locking into a premise-based approach for years to come?

Cerium can help you choose the right voice solution for your organization whether it's all-in-the cloud or hybrid. We can help you decide how to best provide Private Branch Exchange (PBX) functionality along with access to the Public Switched Telephone Network (PSTN) for all users in your organization.

Maximize the Value From Your Skype For Business Online Investment with KickStart Cloud PBX

KickStart Cloud PBX is an Office 365 pilot that enables the rapid deployment of Skype for Business Online with Cloud PBX and Cloud PSTN Conferencing. Utilizing the Skype Operations Framework, KickStart Cloud PBX effectively identifies your business needs, success criteria, and readiness to deploy Cloud PBX.  Our Microsoft UC experts will guide you through your Microsoft Cloud-based voice implementation, including pre-deployment planning, configuration and testing for a pilot group of users, and user adoption and enablement.

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Skype For Business with Cloud PBX

Collaboration and Communication Integrated into Office 365

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Effortlessly manage cost, user experience and support of your Skype for Business with Cerium Managed Services.   All for the price of your favorite cup of brew!

Cerium’s Cloud PBX Managed Services extends break-fix capabilities to high-value proactive capabilities that catch issues early and continually improve the health of your Skype for Business environment.

Key Services Include: 

  • Run: Manage the daily customer initiated and controlled  operations of the service
  • Support: Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties
  • Monitor: Monitor the service end to end for quality, reliability, usage and capacity through a single pane of glass
  • Report: Provide regular reports that inform and drive actions

Maximize your investment in Skype for Business with Cerium's Cloud Managed Services

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For the price of a specialty coffee, Cerium will proactively support your Skype for Business user...

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